salesforce.com: what it tells AI crawlers
On 28 October 2026, salesforce.com's robots.txt allowed all of GPTBot, OAI-SearchBot, ClaudeBot, Claude-SearchBot, Google-Extended, PerplexityBot and CCBot.
Last verified 2026-10-29 03:59 UTC (daily run of 2026-10-28). Proof for that day.
- Panel
- top 1k (Tranco)
- robots.txt
- ok (HTTP 200) · https://www.salesforce.com/robots.txt
unchanged since 2026-10-26 · sha256905d8800d5cc13ba…· view as recorded - The * group
- allows applies to every agent without its own group
Per AI bot, 2026-10-28
| User agent | Verdict | How |
|---|---|---|
| GPTBot | allows | through the * group |
| OAI-SearchBot | allows | through the * group |
| ChatGPT-User | allows | through the * group |
| ClaudeBot | allows | through the * group |
| Claude-SearchBot | allows | through the * group |
| Claude-User | allows | through the * group |
| PerplexityBot | allows | through the * group |
| Perplexity-User | allows | through the * group |
| Googlebot | allows | through the * group |
| Google-Extended | allows | through the * group |
| Applebot-Extended | allows | through the * group |
| CCBot | allows | through the * group |
| Bytespider | allows | through the * group |
| Meta-ExternalAgent | allows | through the * group |
| Amazonbot | allows | through the * group |
Other signals
| Publishes /llms.txt | no |
| Publishes /ai.txt | no |
| Publishes /.well-known/tdmrep.json | no |
| Reserves TDM rights (TDMRep file, header or meta) | no |
| Declares Content Signals (robots.txt or header) | no |
| Says ai-train=no in a Content Signal | no |
| Points to an RSL licence (robots.txt License line or Link header) | no |
| Answers with an x402 payment offer (lower bound: only the homepage is probed) | no |
| Answers HTTP 402 Payment Required (lower bound: only the homepage is probed) | no |
| Sends noai / noimageai directives | no |
| Refused our fetcher (403 / challenge) | no |
robots.txt as recorded sha256 905d8800d5cc13ba…
# Robots.txt file for http://www.salesforce.com # All robots will spider the domain # Sitemap: https://www.salesforce.com/sitemap.xml Sitemap: https://www.salesforce.com/ap/sitemap.xml Sitemap: https://www.salesforce.com/au/sitemap.xml Sitemap: https://www.salesforce.com/br/sitemap.xml Sitemap: https://www.salesforce.com/ca/sitemap.xml Sitemap: https://www.salesforce.com/cn/sitemap.xml Sitemap: https://www.salesforce.com/de/sitemap.xml Sitemap: https://www.salesforce.com/dk/sitemap.xml Sitemap: https://www.salesforce.com/es/sitemap.xml Sitemap: https://www.salesforce.com/fi/sitemap.xml Sitemap: https://www.salesforce.com/fr/sitemap.xml Sitemap: https://www.salesforce.com/fr-ca/sitemap.xml Sitemap: https://www.salesforce.com/in/sitemap.xml Sitemap: https://www.salesforce.com/it/sitemap.xml Sitemap: https://www.salesforce.com/jp/sitemap.xml Sitemap: https://www.salesforce.com/kr/sitemap.xml Sitemap: https://www.salesforce.com/mx/sitemap.xml Sitemap: https://www.salesforce.com/nl/sitemap.xml Sitemap: https://www.salesforce.com/no/sitemap.xml Sitemap: https://www.salesforce.com/se/sitemap.xml Sitemap: https://www.salesforce.com/th/sitemap.xml Sitemap: https://www.salesforce.com/tw/sitemap.xml Sitemap: https://www.salesforce.com/uk/sitemap.xml Sitemap: https://www.salesforce.com/eu/sitemap.xml Sitemap: https://www.salesforce.com/sa/sitemap.xml Sitemap: https://www.salesforce.com/blog/sitemap_index.xml Sitemap: https://www.salesforce.com/au/blog/sitemap_index.xml Sitemap: https://www.salesforce.com/br/blog/post-sitemap.xml Sitemap: https://www.salesforce.com/ca/blog/post-sitemap.xml Sitemap: https://www.salesforce.com/de/blog/post-sitemap.xml Sitemap: https://www.salesforce.com/es/blog/post-sitemap.xml Sitemap: https://www.salesforce.com/fi/blog/sitemap.xml Sitemap: https://www.salesforce.com/fr/blog/post-sitemap.xml Sitemap: https://www.salesforce.com/it/blog/post-sitemap.xml Sitemap: https://www.salesforce.com/jp/blog/post-sitemap.xml Sitemap: https://www.salesforce.com/mx/blog/post-sitemap.xml Sitemap: https://www.salesforce.com/nl/blog/post-sitemap.xml Sitemap: https://www.salesforce.com/eu/blog/post-sitemap.xml Sitemap: https://www.salesforce.com/sitemap-forms.xml Sitemap: https://www.salesforce.com/plus-sitemap.xml Sitemap: https://www.salesforce.com/plus/api/sitemap.xml Sitemap: https://www.salesforce.com/nl/blog/sitemap_index.xml Sitemap: https://www.salesforce.com/sitemap-events.xml Sitemap: https://www.salesforce.com/au/blog/sf_topic-sitemap.xml Sitemap: https://www.salesforce.com/au/blog/page-sitemap.xml Sitemap: https://www.salesforce.com/au/blog/post-sitemap.xml Sitemap: https://www.salesforce.com/uk/news/sitemap_index.xml Sitemap: https://www.salesforce.com/news/page-sitemap.xml Sitemap: https://www.salesforce.com/news/post-sitemap.xml Sitemap: https://www.salesforce.com/news/sitemap_index.xml Sitemap: https://www.salesforce.com/in/blog/post-sitemap.xml Sitemap: https://www.salesforce.com/ap/blog/post-sitemap.xml # Keep mis-configured Microsoft SharePoint servers from hammering us # This is not MSN Search (msnbot), but privately owned SharePoint installations User-agent: MS Search 4.0 Robot Disallow: / User-agent: Mozilla/4.0 (compatible; MSIE 4.01; Windows NT; MS Search 4.0 Robot) Disallow: / User-agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT; MS Search 4.0 Robot) Disallow: / User-agent: Mozilla/4.0 (compatible; MSIE 4.01; Windows NT; MS Search 5.0 Robot) Disallow: / User-agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT; MS Search 5.0 Robot) Disallow: / User-agent: * Disallow: /products/home-perf/ Disallow: /form/conf/ Disallow: */conf/ Disallow: /content/dam/web/en_us/www/documents/ Disallow: /content/dam/web/en_us/www/assets/pdf/ Disallow: /login-messages/ Disallow: /au/login-messages/ Disallow: /ap/login-messages/ Disallow: /in/login-messages/ Disallow: /cn/login-messages/ Disallow: /tw/login-messages/ Disallow: /th/login-messages/ Disallow: /uk/login-messages/ Disallow: /de/login-messages/ Disallow: /ca/login-messages/ Disallow: /eu/login-messages/ Disallow: /fr/login-messages/ Disallow: /es/login-messages/ Disallow: /it/login-messages/ Disallow: /nl/login-messages/ Disallow: /fi/login-messages/ Disallow: /dk/login-messages/ Disallow: /se/login-messages/ Disallow: /fr-ca/login-messages/ Disallow: /competitive/gated-content-for-agents/ Allow: /plus/experience/*/series/ Disallow: /plus/experience/*/ Disallow: /plus/experience/dreamforce_2025_x_test # DPAUT-166: keep gated PDFs under /documents out of search crawlers (all locales/sites) Disallow: */wp-content/uploads/sites/*/documents/ #Disallow DAMs Disallow: /content/dam/web/pt_br/www/ Disallow: /content/dam/web/es_mx/www/ Disallow: /content/dam/web/de_de/www/ Disallow: /content/dam/web/fr_fr/www/ Disallow: /content/dam/web/nl_nl/www/ Disallow: /content/dam/web/es_es/www/ Disallow: /content/dam/web/it_it/www/ Disallow: /content/dam/web/sv_se/www/ Disallow: /content/dam/web/fr_ca/www/ Disallow: /content/dam/web/fi_fi/www/ Disallow: /content/dam/web/da_dk/www/ Disallow: /content/dam/web/en_is/www/ Disallow: /content/dam/web/en_gb/www/ Disallow: /content/dam/web/en_ie/www/ Disallow: /content/dam/web/en_ca/www/ Disallow: /content/dam/web/en_dk/www/ Disallow: /content/dam/web/no_no/www/ Disallow: /content/dam/web/de_ch/www/ Disallow: /content/dam/web/fr_ch/www/ Disallow: /content/dam/web/it_ch/www/ Disallow: /content/dam/web/en_au/www/ Disallow: /content/dam/web/en_sg/www/ Disallow: /opencms/ Disallow: /promos/ Disallow: /styleguide/ Disallow: /landing/ Disallow: /modules/ Disallow: /uk/promos/ Disallow: /eu/promos/ Disallow: /de/promos/ Disallow: /es/promos/ Disallow: /fr/promos/ Disallow: /it/promos/ Disallow: /jp/promos/ # Company pages duped across locales Disallow: /us/developer/docs/ajaxpre Disallow: /us/developer/docs/ajax80 Disallow: /us/developer/docs/ajax90 Disallow: /us/developer/docs/ajax1* Disallow: /us/developer/docs/ajax2* Disallow: /us/developer/docs/ajax3* Disallow: /us/developer/docs/ajax4* Disallow: /us/developer/docs/apexcodepre Disallow: /us/developer/docs/apexcode1* Disallow: /us/developer/docs/apexcode2* Disallow: /us/developer/docs/apexcode3* Disallow: /us/developer/docs/apexcode4* Disallow: /us/developer/docs/api_asynchpre Disallow: /us/developer/docs/api_asynch1* Disallow: /us/developer/docs/api_asynch2* Disallow: /us/developer/docs/api_asynch3* Disallow: /us/developer/docs/api_asynch4* Disallow: /us/developer/docs/api_consolepre Disallow: /us/developer/docs/api_console2* Disallow: /us/developer/docs/api_console3* Disallow: /us/developer/docs/api_console4* Disallow: /us/developer/docs/api_metapre Disallow: /us/developer/docs/api_meta1* Disallow: /us/developer/docs/api_meta2* Disallow: /us/developer/docs/api_meta3* Disallow: /us/developer/docs/api_meta4* Disallow: /us/developer/docs/api_restpre Disallow: /us/developer/docs/api_rest2* Disallow: /us/developer/docs/api_rest3* Disallow: /us/developer/docs/api_rest4* Disallow: /us/developer/docs/api_streamingpre Disallow: /us/developer/docs/api_streaming2* Disallow: /us/developer/docs/api_streaming3* Disallow: /us/developer/docs/api_streaming4* Disallow: /us/developer/docs/apipre Disallow: /us/developer/docs/api80 Disallow: /us/developer/docs/api90 Disallow: /us/developer/docs/api1* Disallow: /us/developer/docs/api2* Disallow: /us/developer/docs/api3* Disallow: /us/developer/docs/api4* Disallow: /us/developer/docs/chatterapipre Disallow: /us/developer/docs/chatterapi2* Disallow: /us/developer/docs/chatterapi3* Disallow: /us/developer/docs/chatterapi4* Disallow: /us/developer/docs/dbcom_apipre Disallow: /us/developer/docs/dbcom_api2* Disallow: /us/developer/docs/dbcom_api3* Disallow: /us/developer/docs/dbcom_api4* Disallow: /us/developer/docs/dbcom_objectspre Disallow: /us/developer/docs/dbcom_objects2* Disallow: /us/developer/docs/dbcom_objects3* Disallow: /us/developer/docs/dbcom_objects4* Disallow: /us/developer/docs/dbcom_soql_soslpre Disallow: /us/developer/docs/dbcom_soql_sosl2* Disallow: /us/developer/docs/dbcom_soql_sosl3* Disallow: /us/developer/docs/dbcom_soql_sosl4* Disallow: /us/developer/docs/daaspre Disallow: /us/developer/docs/daas140 Disallow: /us/developer/docs/fundamentalspre Disallow: /us/developer/docs/knowledge_devpre Disallow: /us/developer/docs/object_referencepre Disallow: /us/developer/docs/object_reference2* Disallow: /us/developer/docs/object_reference3* Disallow: /us/developer/docs/object_reference4* Disallow: /us/developer/docs/officetoolkit30 Disallow: /us/developer/docs/pagespre Disallow: /us/developer/docs/pages1* Disallow: /us/developer/docs/pages2* Disallow: /us/developer/docs/pages3* Disallow: /us/developer/docs/pages4* Disallow: /us/developer/docs/sforce20 Disallow: /us/developer/docs/sforce30 Disallow: /us/developer/docs/sforce40 Disallow: /us/developer/docs/sforce50 Disallow: /us/developer/docs/sforce60 Disallow: /us/developer/docs/sforce70 Disallow: /search.jsp Disallow: /assets/pdf/company/private/ Disallow: /jp/assets/pdf/ Disallow: /content/dam/web/ja_jp/www/documents/ Disallow: /content/dam/web/ja_jp/www/assets/pdf/ Disallow: /content/blogs/au/en/* Disallow: /content/blogs/us/en/* Disallow: /content/blogs/nl/nl/* Disallow: /content/blogs/eu/en/* Disallow: /content/blogs/in/en/* Disallow: /content/blogs/fi/fi/* Disallow: /content/blogs/sg/en/* Disallow: /content/blogs/jp/ja/* Disallow: /content/blogs/mx/es/* Disallow: /content/blogs/es/es/* Disallow: /content/blogs/br/pt/* Disallow: /content/blogs/il/he/* Disallow: /content/blogs/it/it/* User-agent: AdsBot-Google Allow: / Disallow: /de/assets/ Disallow: /fr/assets/ Disallow: /se/assets/ Disallow: /es/assets/ Disallow: /it/assets/ Disallow: /nl/assets/ Disallow: /uk/assets/ Disallow: /eu/assets/ Disallow: /content/dam/web/en_us/www/documents/legal/misc/456456.pdf Disallow: /content/dam/web/en_us/www/documents/legal/misc/usla-excluded-services.pdf Disallow: /content/dam/web/en_us/www/documents/legal/supplier/salesforce-vendor-privacy-exhibit-emea_psa_subcontractors-archived-121118.pdf Disallow: /content/dam/web/en_us/www/documents/legal/Agreements/product-specific-terms/premier-priority-terms.pdf Disallow: /dig-perf-test/ Disallow: /content/dam/web/en_us/www/documents/legal/no-index/ Disallow: /content/dam/web/en_us/www/documents/legal/work-unit-catalog/ Disallow: /*/wp-content/uploads/sites/*/documents/legal/no-index/*.pdf$ Disallow: /*/wp-content/uploads/sites/*/partners/*.pdf$ # STARTS # Block crawl of ._filter.alphaSort which is duplicate of /customer-success-stories/ # Note the $ delimiter so that this doesnt impact other URLs based on this stem: Disallow: */customer-success-stories._filter.alphaSort$ Disallow: */customer-success-stories/._filter.alphaSort$ # Block all access to URLs using popularSort: Disallow: */customer-success-stories._filter.popularSort Disallow: */customer-success-stories/._filter.popularSort # Block all access to URLs using newestSort: Disallow: */customer-success-stories._filter.newestSort Disallow: */customer-success-stories/._filter.newestSort # Block crawl where 2 or more categories are used with services filter. The final . surrounded by * should match any multi-category filter URL: # Uncomment next line to apply to all locales Disallow: */customer-success-stories._filter.alphaSort.S*.* Disallow: */customer-success-stories/._filter.alphaSort.S*.* #added new Deny rules to block bots to crawl missed filter URLs. user-agent: * Disallow: */customer-success-stories/*.*._filter Disallow: */customer-success-stories.*._filter Disallow: */customer-success-stories.[a-z]*Sort.* Disallow: */customer-success-stories._filter.[a-z]*Sort.* # Block crawl where 2 or more categories are used with products filter. The final . surrounded by * should match any multi-category filter URL: Disallow: */customer-success-stories._filter.alphaSort.P*.* Disallow: */customer-success-stories/._filter.alphaSort.P*.* # Block crawl where 2 or more categories are used with industries filter. The final . surrounded by * should match any multi-category filter URL: Disallow: */customer-success-stories._filter.alphaSort.I*.* Disallow: */customer-success-stories/._filter.alphaSort.I*.* # Block crawl where 2 or more categories are used with business size filter. The final . surrounded by * should match any multi-category filter URL: Disallow: */customer-success-stories._filter.alphaSort.BS*.* Disallow: */customer-success-stories/._filter.alphaSort.BS*.* # Block crawl where 2 or more categories are used with business type filter. The final . surrounded by * should match any multi-category filter URL: Disallow: */customer-success-stories._filter.alphaSort.BT*.* Disallow: */customer-success-stories/._filter.alphaSort.BT*.* # ENDS # Rules will block when 2 or more facets are activated, but allow single facets to be crawled: Disallow: *services/success-plans/accelerators._filter.S*.* Disallow: */services/success-plans/accelerators._filter.RG*.* Disallow: */services/success-plans/accelerators._filter.P*.* Disallow: *services/success-plans/accelerators/._filter.S*.* Disallow: */services/success-plans/accelerators/._filter.RG*.* Disallow: */services/success-plans/accelerators/._filter.P*.* # First 2 rules blocks the duplicate index, $ delimiter avoids picking up valid pagination URLs: Disallow: */services/learn/classes/._filter.alphaSort/$ Disallow: */services/learn/classes._filter.alphaSort/$ # Next rules will fire when more than one facet is activated, or when a subpage of facet is requested, but allow individual facets to be crawled: Disallow: */services/learn/classes._filter.alphaSort.re*.* Disallow: */services/learn/classes._filter.alphaSort.P*.*/ Disallow: */services/learn/classes/._filter.alphaSort.re*.* Disallow: */services/learn/classes/._filter.alphaSort.P*.*/ # Blocking Acunetix User-agent: Acunetix Web Vulnerability Scanner User-agent: Acunetix Security Scanner Disallow: /products/commerce-cloud/partner-marketplace/.* Disallow: /products/einstein/ai-research.* Disallow: /blog/.* Disallow: /search/.* Disallow: /*.pdf$ # Block crawl of .shtml pages Disallow: /*.shtml$ Disallow: /conf/ Disallow: /search/ Disallow: /content/dam/ Disallow: /*._filter.* Disallow: /is/ Disallow: /form/pdf/* Disallow: /speed-test-parent/ Disallow: /blog/.html.*
robots.txt versions
| From | Through | State | Version | |
|---|---|---|---|---|
| 2026-10-26 | 2026-10-28 | ok 200 | 905d8800d5cc |
Timeline of changes
| Date | What changed |
|---|---|
| No changes since the first observation (2026-10-26). | |
Reconstructed history (Common Crawl)
From Common Crawl's robots.txt captures: what CCBot was served, one crawl per quarter. A separate series from the daily observations above; a 403 here means Common Crawl was refused, not this ledger.
| Crawl | Host | State | GPTBot | OAI-SearchBot | ChatGPT-User | ClaudeBot | Claude-SearchBot | Claude-User | PerplexityBot |
|---|---|---|---|---|---|---|---|---|---|
| 2026-09-21 CC-MAIN-2026-39 | www.salesforce.com | ok view | allows | allows | unknown | allows | allows | unknown | allows |
| 2025-09-15 CC-MAIN-2025-38 | www.salesforce.com | ok view | allows | allows | unknown | allows | allows | unknown | allows |
| 2024-09-16 CC-MAIN-2024-38 | www.salesforce.com | ok view | allows | allows | unknown | allows | allows | unknown | allows |
| 2023-10-02 CC-MAIN-2023-40 | www.salesforce.com | ok view | allows | allows | unknown | allows | allows | unknown | allows |
| 2022-10-03 CC-MAIN-2022-40 | www.salesforce.com | ok view | allows | allows | unknown | allows | allows | unknown | allows |
| 2021-09-27 CC-MAIN-2021-39 | salesforce.com | redirect-only | unknown | unknown | unknown | unknown | unknown | unknown | unknown |
| 2020-09-28 CC-MAIN-2020-40 | www.salesforce.com | ok view | allows | allows | unknown | allows | allows | unknown | allows |
| 2019-09-23 CC-MAIN-2019-39 | salesforce.com | ok view | allows | allows | unknown | allows | allows | unknown | allows |
| 2018-09-24 CC-MAIN-2018-39 | www.salesforce.com | ok view | allows | allows | unknown | allows | allows | unknown | allows |
| 2018-04-23 CC-MAIN-2018-17 | www.salesforce.com | ok view | allows | allows | unknown | allows | allows | unknown | allows |
| 2018-01-29 CC-MAIN-2018-05 | www.salesforce.com | ok view | allows | allows | unknown | allows | allows | unknown | allows |
| 2017-10-23 CC-MAIN-2017-43 | www.salesforce.com | ok view | allows | allows | unknown | allows | allows | unknown | allows |
| 2017-09-25 CC-MAIN-2017-39 | www.salesforce.com | ok view | allows | allows | unknown | allows | allows | unknown | allows |
| 2017-07-24 CC-MAIN-2017-30 | www.salesforce.com | ok view | allows | allows | unknown | allows | allows | unknown | allows |
| 2017-04-24 CC-MAIN-2017-17 | www.salesforce.com | ok view | allows | allows | unknown | allows | allows | unknown | allows |
| 2017-01-23 CC-MAIN-2017-04 | salesforce.com | ok view | allows | allows | unknown | allows | allows | unknown | allows |
| 2016-10-03 CC-MAIN-2016-40 | salesforce.com | ok view | allows | allows | unknown | allows | allows | unknown | allows |
| 2016-09-05 CC-MAIN-2016-36 | salesforce.com | ok view | allows | allows | unknown | allows | allows | unknown | allows |
Evidence
Every daily observation of salesforce.com is a leaf in that day's Merkle tree. Proof of the robots.txt line for 2026-10-28: audit path (JSON), day root and OpenTimestamps proof (pending (4 calendars)).
API: https://infrarabbit.com/crawlers/api/v1/policy/salesforce.com