zoho.com: what it tells AI crawlers
On 27 October 2026, zoho.com's robots.txt allowed all of GPTBot, OAI-SearchBot, ClaudeBot, Claude-SearchBot, Google-Extended, PerplexityBot and CCBot; it also published llms.txt.
Last verified 2026-10-28 03:59 UTC (daily run of 2026-10-27). Proof for that day.
- Panel
- top 1k (Tranco)
- robots.txt
- ok (HTTP 200) · https://www.zoho.com/robots.txt
unchanged since 2026-10-26 · sha256f904fb0484c55dc2…· view as recorded - The * group
- partial applies to every agent without its own group
Per AI bot, 2026-10-27
| User agent | Verdict | How |
|---|---|---|
| GPTBot | partial | through the * group |
| OAI-SearchBot | partial | through the * group |
| ChatGPT-User | partial | through the * group |
| ClaudeBot | partial | through the * group |
| Claude-SearchBot | partial | through the * group |
| Claude-User | partial | through the * group |
| PerplexityBot | partial | through the * group |
| Perplexity-User | partial | through the * group |
| Googlebot | partial | through the * group |
| Google-Extended | partial | through the * group |
| Applebot-Extended | partial | through the * group |
| CCBot | partial | through the * group |
| Bytespider | partial | through the * group |
| Meta-ExternalAgent | partial | through the * group |
| Amazonbot | partial | through the * group |
Other signals
| Publishes /llms.txt | yes |
| Publishes /ai.txt | no |
| Publishes /.well-known/tdmrep.json | no |
| Reserves TDM rights (TDMRep file, header or meta) | not observed |
| Declares Content Signals (robots.txt or header) | not observed |
| Says ai-train=no in a Content Signal | not observed |
| Points to an RSL licence (robots.txt License line or Link header) | not observed |
| Answers with an x402 payment offer (lower bound: only the homepage is probed) | not observed |
| Answers HTTP 402 Payment Required (lower bound: only the homepage is probed) | not observed |
| Sends noai / noimageai directives | not observed |
| Refused our fetcher (403 / challenge) | no |
llms.txt: "Zoho", 36,496 bytes, 141 links.
robots.txt as recorded sha256 b76a9e429699d042…
# ------------------------------------------ # ZOHO Corp. -- http://www.zoho.com # Robot Exclusion File -- robots.txt # Author: Webmaster # Last Updated: 19/11/08 # ------------------------------------------ User-agent: * Allow: /crm/lp/login.html Disallow: /ask-zoho/ Disallow: /humor/ Disallow: /in-the-news/ Disallow: /integrations/ Disallow: /letspeak/ Disallow: /marketing/ Disallow: /partners/ Disallow: /technology/ Disallow: /api/ Disallow: /web-20/ Disallow: /zoho-at-zoho/ Disallow: /zoho-for-google-apps/ Disallow: /announcements/ Disallow: /blogask-zoho/ Disallow: /bloghumor/ Disallow: /blogin-the-news/ Disallow: /blogintegrations/ Disallow: /blogletspeak/ Disallow: /blogmarketing/ Disallow: /blogpartners/ Disallow: /blogtechnology/ Disallow: /blogapi/ Disallow: /blogweb-20/ Disallow: /blogzoho-at-zoho/ Disallow: /blogzoho-for-google-apps/ Disallow: /blogannouncements/ Disallow: /bloggeneral/ Disallow: /alogs/ Disallow: /crm/Templates/ Disallow: /unsubscribe.html Disallow: /LB-monitoring.html Disallow: /creator/campaigns/ Disallow: /crm/lp/ Disallow: /assist/lp/ Disallow: /business/lp Disallow: /contactmanager/lp/ Disallow: /creator/lp/ Disallow: /invoice/lp/ Disallow: /meeting/lp/ Disallow: /people/lp/ Disallow: /projects/lp/ Disallow: /reports/lp/ Disallow: /recruit/lp/ Disallow: /discussions/lp/ Disallow: /discussions/mailForms/ Disallow: /discussions/mailTemplate/ Disallow: /recruit/thank-you.html Disallow: /recruit/zoho-recruit-logout.html Disallow: /biz/ Disallow: /transmail/ Disallow: /online-document-management/lp/ Disallow: /newsletter/april-2010-newsletter.html Disallow: /newsletter/june-2010-newsletter.html Disallow: /crm/dyk.html Disallow: /crm/afyb.html Disallow: /crm/index2.html Disallow: /index2.html Disallow: /mail/lp/ Disallow: /123.html Disallow: /345.html Disallow: /projects/index1.html Disallow: /creator/googleapps/pricing.html Disallow: /creator/googleapps/videos.html Disallow: /creator/googleapps/customers.html Disallow: /creator/online-form-builder/who-is-using-zohocreator.html Disallow: /creator/googleapps/features.html Disallow: /creator/googleapps/features-all.html Disallow: /creator/tour/videos.html Disallow: /creator/tour/customers.html Disallow: /crm/features1.html Disallow: /crm/index1.html Disallow: /zoho-livechat.html Disallow: /chrome-os-zohodocs-extension.html Disallow: /customer-feedback.html Disallow: /customer-testimonial.html Disallow: /portalaccess.html Disallow: /speedlane.html Disallow: /salesquote.html Disallow: /creator/googleapps/top10.html Disallow: /show/demo.html Disallow: /crm/crm-demo1.html Disallow: /recruit/help/outlook-beta.html Disallow: /projects/help/delete-project.html Disallow: /projects/help/zsc-portal.html Disallow: /invoice/Invoice_demo.html Disallow: /invoice/request-quote.html Disallow: /invoice/move-to-zohoinvoice.html Disallow: /invoice/propose-an-idea.html Disallow: /crm/marketing/lead-generation.html Disallow: /crm/marketing/marketing-analytics.html Disallow: /crm/marketing/email-marketing.html Disallow: /crm/marketing/campaign-management.html Disallow: /crm/customization/crm-customization.html Disallow: /crm/support/case-management.html Disallow: /crm/support/solution-management.html Disallow: /customer-satisfaction.html Disallow: /comparison.html Disallow: /zohocrm-pricing1.html Disallow: /zoho-cares.html Disallow: /crm/features2.html Disallow: /campaigns/lp/ Disallow: /crm/crm-demo.html Disallow: /support-form.html Disallow: /rip/ Disallow: /livedesk/lp/ Disallow: /crm/help/cloaccfaq321.html Disallow: /crm-demo-booking.html Disallow: /lp/ Disallow: /welcome.html Disallow: /resellerstore/ Disallow: /docs/help/zoho-drive.html Disallow: /docs/faq/drive-faq.html Disallow: /docs/drive-license-agreement.html Disallow: /docs/contact-zoho-drive.html Disallow: /crm/help/old-pricing.html Disallow: /crm/help/new-pricing.html Disallow: /crm/help/security/apps-permissions.html Disallow: /crm/help/email/imap-new-configuration.html Disallow: /creator/online-form-builder/survey.html Disallow: /creator/help2/ Disallow: /projects/index-ab.html Disallow: /projects/lite/help/ Disallow: /projects/signup-widget.html Disallow: /projects/lite/signup-widget-lite.html Disallow: /contact-manager/ Disallow: /lenovo/ Disallow: /recruit/help/post-jobs-using-pay-per-pick.html Disallow: /recruit/help/pay-per-pick.html Disallow: /creator/newhelp/ Disallow: /creator/oldhelp/ Disallow: /invoice/de/ Disallow: /invoice/es/ Disallow: /crm/es/ Disallow: /es/crm/ Disallow: /campaigns/help/contacts/highrise-integration.html Disallow: /invoice/fr/ Disallow: /invoice/it/ Disallow: /invoice/jp/ Disallow: /invoice/kr/ Disallow: /invoice/cn/ Disallow: /invoice/se/ Disallow: /invoice/nl/ Disallow: /invoice/pt/ Disallow: /freeride/index1.html Disallow: /crm/help/miscellaneous/chatting-with-users.html Disallow: /crm/alogs/ Disallow: /crm/docs/installation_manual/ Disallow: /crm/downloads.html Disallow: /crm/download_confirm.html Disallow: /crm/pad_zohocrm.xml Disallow: /crm/system-requirements.html Disallow: /crm/subscription.html Disallow: /crm/zohocrm-uninstallation.html Disallow: /crm/intel/ Disallow: /crm/uninstall-thankyou.html Disallow: /crm/uninstall-feedback.html Disallow: /crm/zoho-unsubscribe.html Disallow: /crm/zohocrm-become-partner.html Disallow: /crm/thankyou.html Disallow: /crm/resellers.html Disallow: /crm/request-support.html Disallow: /crm/request-support-thanks.html Disallow: /crm/online-store.html Disallow: /crm/friends.html Disallow: /crm/friends-thanks.html Disallow: /crm/aboutus.html Disallow: /crm/testimonials.html Disallow: /crm/testimonials-thanks.html Disallow: /crm/help/feeds-transition-guide.html Disallow: /crm/zohocrm-partners.html Disallow: /crm/documents.html Disallow: /crm/faq.html Disallow: /crm/find-resellers.html Disallow: /crm/forums-policy.html Disallow: /crm/support.html Disallow: /crm/contactus.html Disallow: /crm/aboutus.html Disallow: /crm/zohocrm-livechat.html Disallow: /crm/images/cost-comparison-chart.jpg Disallow: /crm/images/zohocrm-sso-transition.gif Disallow: /crm/zohocrm-sso-transition.html Disallow: /crm/demo.html Disallow: /crm/zohocrm-plug-in-for-msword.html Disallow: /crm/zohocrm-plugin-for-msword.html Disallow: /crm/zwitch/ Disallow: /crm/lp/ Disallow: /crm/index1.html Disallow: /crm/marketing/lead-generation.html Disallow: /crm/marketing/marketing-analytics.html Disallow: /crm/marketing/email-marketing.html Disallow: /crm/marketing/campaign-management.html Disallow: /crm/customization/crm-customization.html Disallow: /crm/support/case-management.html Disallow: /crm/support/solution-management.html Disallow: /assist/tfa-desktop-plugin-signin-issue.html Disallow: /assist/desktop-plugin-signin-issue.html Disallow: /meeting/tfa-desktop-plugin-signin-issue.html Disallow: /meeting/desktop-plugin-signin-issue.html Disallow: /crm/crm-mobile-signup.html Disallow: /crm/help/mobile/zohocrm-for-blackberry.html Disallow: /crm/help/mobile/install-app-for-blackberry.html Disallow: /crm/help/mobile/using-native-app-for-blackberry.html Disallow: /partners/chennai2014.html Disallow: /bugtracker/bugtracker-referrals.html Disallow: /crm/lp/one-on-one.html Disallow: /crm/help/social/transition-guide.html Disallow: /crm/help/api/getcvrecords.html Disallow: /crm/help/api/getsearchrecords.html Disallow: /vault/online-password-manager.html Disallow: /creator/help/script/xero-add-record.html Disallow: /creator/help/script/xero-get-record.html Disallow: /creator/help/script/xero-update-record.html DisAllow: /crm/integration/quickbooks-integration.html DisAllow: /crm/help/quickbooks/ DisAllow: /security/bug-bounty.html DisAllow: /security/hall-of-fame.html DisAllow: /recruit/new/pricing-new.html DisAllow: /recruit/new/comparison.html DisAllow: /campaigns/help/ebooks/ DisAllow: /books/uk/ DisAllow: /crm/help/zoho-invoice/index-new.html DisAllow: /callback.html DisAllow: /crm/call-center/ringcentral.html DisAllow: /recruit/api-new/release-notes.html DisAllow: /crm/help/pulse/activate-pulse.html DisAllow: /crm/help/pulse/index.html DisAllow: /crm/help/pulse/using-pulse.html DisAllow: /crm/help/automation/workflow-follow-ups.html DisAllow: /bugtracker/lp/jira-alternative.html DisAllow: /creator/pricing-new.html DisAllow: /platform/ DisAllow: /partnerportal/ DisAllow: /partnerportal1/ DisAllow: /partnerportal2/ DisAllow: /partnerportal3/ DisAllow: /partners-api1.html DisAllow: /partners-resellers1.html DisAllow: /partners-strategic1.html DisAllow: /partners-technology1.html DisAllow: /partners1.html DisAllow: /referral-partners1.html DisAllow: /crm/mobile/beta/ DisAllow: /autodiscover/ DisAllow: /support/lp/ DisAllow: /franchise/ DisAllow: /news/ DisAllow: /newcrmplus/ DisAllow: /platform/help/ DisAllow: /docs/lp/ DisAllow: /crm/help/customization/page-customization.html DisAllow: /creator/help/script/invoice-tasks.html DisAllow: /creator/help/script/create-zoho-invoice.html DisAllow: /creator/help/script/create-customer.html DisAllow: /creator/help/script/create-expense.html DisAllow: /creator/help/script/create-expense-category.html DisAllow: /creator/help/script/create-estimate.html DisAllow: /creator/help/script/create-payment.html DisAllow: /creator/help/script/add-items.html DisAllow: /creator/help/script/get-invoice.html DisAllow: /creator/help/script/get-invoice-info.html DisAllow: /crm/help/email/bounces.html DisAllow: /crm/help/gamification/ DisAllow: /recruit/helpnew/apps-add-ons/google-apps/embed-Recruit-gadgets.html DisAllow: /recruit/help/help-general-affiliate.html DisAllow: /creator/help/script/crm-create-record.html DisAllow: /crm/help/api/v2/ DisAllow: /crm/help/api/phonebridge/ DisAllow: /index-mii-new.html DisAllow: /crm/help/email/tracking.html DisAllow: /crm/help/new-ui/ DisAllow: /crm/help/customization/customization-transition-guide.html DisAllow: /crm/help/customization/field-lists-sorting.html DisAllow: /crm/newhelp/ DisAllow: /crm/crmnew/ DisAllow: /crm/images/Share-documents.png DisAllow: /crm/images/crm-document-library.png DisAllow: /crm/images/document-versions.png DisAllow: /crm/images/marketing-automation-webforms.png DisAllow: /crm/images/marketing-automation-leads-app.png DisAllow: /crm/images/marketing-automation-integration-sprite.png DisAllow: /crm/images/marketing-automation-email-campaigns.png DisAllow: /crm/images/marketing-automation-campaign-management.png DisAllow: /crm/images/marketing-automation-adwords-integration.png DisAllow: /crm/images/mpl-reports.png DisAllow: /crm/crmnew/extend/page-layout.html DisAllow: /crm/help/customization/Working-With-Page-Layouts.pdf DisAllow: /crm/crmplus/lp/ DisAllow: /crm/help/zoho-crm-for-zendesk.html DisAllow: /crm/help/email/salesinbox-quickstart-guide.html DisAllow: /crm/help/email/SalesInbox_Mobile_User_Guide.pdf DisAllow: /platform/ DisAllow: /agile/ DisAllow: /sprints/ DisAllow: /creator/help/application/new-sharing.html DisAllow: /people/help/employee/ DisAllow: /docs/writer/help/ DisAllow: /salesinbox/salesforce/ DisAllow: /recruit/help/ DisAllow: /crm/oldhelp/ DisAllow: /assist/livechat.html DisAllow: /salesinbox/zoho-crm/help/ DisAllow: /crm/design/ DisAllow: /crm/fr/ DisAllow: /people/oldhelp/ DisAllow: /crm/help/crm-transition/ DisAllow: /eu/ DisAllow: /sellbig/nominee/ DisAllow: /sellbig/vote/ DisAllow: /salesinbox/help/salesforce/configuration.html DisAllow: /salesinbox/help/salesforce/index.html DisAllow: /salesinbox/help/salesforce/usage.html DisAllow: /salesinbox/help/salesforce/compose-email.html DisAllow: /salesinbox/help/salesforce/email-views-workflows.html DisAllow: /salesinbox/help/salesforce/tasks.html DisAllow: /salesinbox/help/salesforce/folders-filters-labels.html DisAllow: /desk/lp/ DisAllow: /crm/zohocrm-pricing-eu.html DisAllow: /crm/comparison-eu.html DisAllow: /desk/pricing-eu.html DisAllow: /desk/pricing-comparison-eu.html DisAllow: /reports/zohoreports-pricing-eu.html DisAllow: /crm/crmplus/pricing-eu.html DisAllow: /docs/zoho-docs-pricing-eu.html DisAllow: /docs/comparison-eu.html DisAllow: /motivator/pricing-eu.html DisAllow: /connect/pricing-eu.html DisAllow: /workplace/ Disallow: /crm/help/templates/email-template-drag-and-drop.html Disallow: /crm/help/templates/email-template-editor-transition.html Disallow: /crm/help/templates/email-template-new.html Disallow: /crm/help/templates/inventory-template-drag-and-drop.html Disallow: /crm/help/templates/inventory-template-editor-transition.html Disallow: /crm/help/templates/inventory-template-new.html User-agent: Search360-Crawler Allow: / Sitemap: http://www.zoho.com/sitemap.xml
robots.txt versions
| From | Through | State | Version | |
|---|---|---|---|---|
| 2026-10-26 | 2026-10-28 | ok 200 | f904fb0484c5 |
Timeline of changes
| Date | What changed |
|---|---|
| No changes since the first observation (2026-10-26). | |
Reconstructed history (Common Crawl)
From Common Crawl's robots.txt captures: what CCBot was served, one crawl per quarter. A separate series from the daily observations above; a 403 here means Common Crawl was refused, not this ledger.
| Crawl | Host | State | GPTBot | OAI-SearchBot | ChatGPT-User | ClaudeBot | Claude-SearchBot | Claude-User | PerplexityBot |
|---|---|---|---|---|---|---|---|---|---|
| 2026-09-21 CC-MAIN-2026-39 | www.zoho.com | ok view | partial | partial | unknown | partial | partial | unknown | partial |
| 2025-09-15 CC-MAIN-2025-38 | www.zoho.com | ok view | partial | partial | unknown | partial | partial | unknown | partial |
| 2024-09-16 CC-MAIN-2024-38 | www.zoho.com | ok view | partial | partial | unknown | partial | partial | unknown | partial |
| 2023-10-02 CC-MAIN-2023-40 | www.zoho.com | ok view | partial | partial | unknown | partial | partial | unknown | partial |
| 2022-10-03 CC-MAIN-2022-40 | www.zoho.com | ok view | partial | partial | unknown | partial | partial | unknown | partial |
| 2021-09-27 CC-MAIN-2021-39 | www.zoho.com | ok view | partial | partial | unknown | partial | partial | unknown | partial |
| 2020-09-28 CC-MAIN-2020-40 | www.zoho.com | ok view | partial | partial | unknown | partial | partial | unknown | partial |
| 2019-09-23 CC-MAIN-2019-39 | www.zoho.com | ok view | partial | partial | unknown | partial | partial | unknown | partial |
| 2018-09-24 CC-MAIN-2018-39 | www.zoho.com | ok view | partial | partial | unknown | partial | partial | unknown | partial |
| 2018-01-29 CC-MAIN-2018-05 | www.zoho.com | ok view | partial | partial | unknown | partial | partial | unknown | partial |
| 2017-10-23 CC-MAIN-2017-43 | www.zoho.com | ok view | partial | partial | unknown | partial | partial | unknown | partial |
| 2017-09-25 CC-MAIN-2017-39 | www.zoho.com | ok view | partial | partial | unknown | partial | partial | unknown | partial |
| 2017-07-24 CC-MAIN-2017-30 | www.zoho.com | ok view | partial | partial | unknown | partial | partial | unknown | partial |
| 2017-04-24 CC-MAIN-2017-17 | zoho.com | ok view | partial | partial | unknown | partial | partial | unknown | partial |
| 2017-01-23 CC-MAIN-2017-04 | zoho.com | ok view | partial | partial | unknown | partial | partial | unknown | partial |
| 2016-10-03 CC-MAIN-2016-40 | zoho.com | ok view | partial | partial | unknown | partial | partial | unknown | partial |
| 2016-09-05 CC-MAIN-2016-36 | zoho.com | ok view | partial | partial | unknown | partial | partial | unknown | partial |
Evidence
Every daily observation of zoho.com is a leaf in that day's Merkle tree. Proof of the robots.txt line for 2026-10-27: audit path (JSON), day root and OpenTimestamps proof (complete (bitcoin block 973493)).
API: https://infrarabbit.com/crawlers/api/v1/policy/zoho.com